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Pet Lovers

Here in Louisiana, pets are part of our lives as much as anything else. Let the Louisiana SPCA help you care for your pet! 

COVID-19 Updates

COVID-19 Update

 

We know that pet owners are concerned about COVID-19, especially with cases in humans reported in Louisiana, and we want to ensure that Louisiana's pet owners are up-to-date with the current information regarding their pet’s well-being. The Louisiana SPCA is following guidelines from the U.S. Centers for Disease Control and Prevention and are encouraging you to do the same during this time. We are practicing enhanced cleaning protocols and social distancing to ensure our visitors and team's safety. All of our locations will be closed for walk-in visitors until further notice. You will not be allowed in the building without an appointment. 

How you can help

 

Donate

Wish List

At this time we are unable to accept physical donations at our facilities. We recommend purchasing an item from our Wish List linked above. If you have household items such as blankets, bedding and newspaper, please hold on to them until we resume normal operations.

program updates

Adopt

We have closed our adoption center to foot traffic, but all of our adoptions will continue to take place through PetSmart stores across the city and our foster care program.

Foster

We have temporarily stopped taking new foster applications because of the overwhelming response we received from our amazing supporters. Keep checking our website to see when the application will re-open if you are interested in fostering an animal with us.

Volunteer Program

The Louisiana SPCA has decided to put a hold on our volunteer program. Due to the incredible work done by staff and volunteers alike, we have been able to get nearly all of our animals into a foster home or adopted. Because of this, there is not a need at this time for volunteer work. Additionally, we feel it will be safer and more responsible for everyone to ask you all to stay at home. Please do not come to the shelter unless you have an appointment with our community clinic. Anyone that had a volunteer appointment scheduled with us should not show up.

Community Clinic

Spay/Neuter & Dentals

In alliance with the American Veterinary Association recommendations, we have suspended spay/neuter procedures for public animals, as well as TNR, and dental cleanings.  We will be in contact with each client once we are able to resume services. 

Heartworm Treatment

We are committed to providing our patients currently undergoing Heartworm Treatment with their 2nd and 3rd round of injections. However, we will not begin 1st injections at this time.  

Wellness Appointments

We will only be operating our Wellness Clinic on Thursdays, Fridays, and Saturdays from 9am-5pm.  We are only seeing appoitnments that are deemed medically necessary by our doctors. If you are unsure if your pet needs to be seen by a doctor, please e-mail us at appointments@la-spca.org or call our clinic line at 504.363.1333. Due to the current circumstance we are not able to answer your phone calls live.  Please leave a message and someone will get back to you within 24 hours. 

We are not an emergency clinic and if you feel your pet is in need of immediate attention, please call your nearest full service veterinary hospital for assistance.  

As a reminder, please review the protocols below to keep both you and our team safe! If your pet needs a wellness exam, you can request an appointment online at www.la-spca.org/appointments.

We are requiring everyone to remain in their car when you arrive for your appointment.  Please call 504.762.3355 when you arrive.  We will send a team member to your car to assist in this process.

Please only call this number when you have arrived and not when you are on your way.  It might seem like this will speed things up, but this might stop a team member that is helping someone that is already here. We appreciate your patience as it might take longer than usual. This phone number is a dedicated line that is intended for this purpose only. All other calls should be directed to our Community Clinic at 504.363.1333.   

Again, due to the current circumstance we are not able to answer your phone calls live.  Please leave a message and someone will get back to you within 24 hours.  We appologize for this inconvenience and appreciate your patience during this time.  

Online Pharmacy 

Please continue to consider using our online pharmacy as a resource for getting your pet’s supplies delivered straight to your door. This includes heartworm and flea prevention, Hill’s, Royal Canin and Purina Diets.  

As a reminder, we always follow best practices regarding our cleaning protocol.  However, we want to ensure you that we are taking extra precautions and have escalated our internal processes of hand washing and surface sanitizing.  We are also actively discouraging any team members from coming to work if they exhibit any signs of contagious illness. 

If you need to reschedule any of your appointments, please call us! We understand that this might be the last thing on your mind but it does help us to staff appropriately as we anticipate the needs of our team members and the commitments to their families.  

Please know you are in good hands with us. But if you have a special situation or still have concerns, contact our office and we are prepared to make additional or alternative arrangements to see that your pet receives the care it needs.

The Louisiana SPCA Community Clinic is dedicated to making sure you are able to continue providing care for your pet during this time. We care greatly about making sure you feel comfortable and safe as we all navigate the current situation as a community.   

Stray Animals

We are still open to providing shelter, love and care to homeless animals in our community. If you find a stray animal, please call us at 504.368.5191 before you bring them to our New Orleans or Plaquemines Parish Campuses. Please know that we cannot accept out of parish strays at this time. All stray animals must be brought to the parish shelter where they are found. 

Lost Pet

If you lose your pet please complete our online lost pet report

Owner Surrenders

Current owner surrender appointments will be honored and appointment times are strictly enforced. At this time, no new owner surrender appointments at either facility will be made. If you are struggling to keep your pet, please call us at 504.368.5191. We will do our best to help provide you with resources to keep your pet in your home as long as possible. 

Humane Law and Animal Control

Our New Orleans Humane Law & Rescue team will be responding to emergency calls only. This primarily includes bite cases and injured animals. To report emergency animal issues in Orleans Parish call 504.368.591 x100. For updates on Plaquemines Parish Animal Control visit the parish website

NO Fleas Market

For the safety of our team and shoppers NO Fleas Market on Magazine Street is closed until further notice. Shoppers can still support the animals by purchasing items through our online shop

Events

All community events have been cancelled or postponed at this time.  

 

COVID-19 Pet FAQs

Can pets transmit COVID-19?

There is currently no evidence that you can get COVID-19 from your pet. If you test positive for the Corona virus and have to self-quarantine, keep your pet with you at home. Your pet does not need to be surrendered to an animal shelter or rescue group. Help us keep pets and people together! 

What if I have to be hospitalized due to COVID-19? 

While it's not fun to imagine, now is an important time to create a plan for your pet in case you get sick. This week, we strongly encourage you gather any members of your household and walk through the following steps to ensure your animals will be well cared for in the event of an emergency.

  1. Know the facts: According to the CDC,there is no evidence people can get COVID-19 from pets.The best place for your animal is inside the home they know and love. If you aren't feeling well but are still able to provide care for your pet, please keep them at home with you where they're more comfortable.
  2. If you do become too ill to physically care for your pet or you need to be hospitalized, who can take over for you? Is there anyone else in your home who could help? Maybe a neighbor, friend, coworker, or family member who could take them in? Even a groomer, daycare, or boarding facility may be able to help in your time of need with advance notice. But the most important thing you can do today is come up with two potential pet plans and talk directly with those people so they're prepared in case they're called into action
  3. Prepare a pet supply kit. It may not seem necessary today, but we promise it will be hugely helpful if you find yourself in an emergency situation without the ability to track down proper supplies. Your kit should include the following as best as you're able:
    • Name and contact information for the person who can care for your pets
    • Name and contact information about your back-up just in case your go-to is no longer able to help
    • Food, treats, a leash, a couple of toys, and any other supplies necessary to care for your pet for at least two weeks
    • A crate or carrier to transport your pet
    • Vaccination records
    • Collars with ID tags (and don't forget to make sure your pet's microchip information is up to date)
    • Medications and prescriptions, along with a list of instructions
    • Daily care instructions
    • Contact information for your veterinary clinic

With your whole family on board and a plan in place, you'll feel a bit better about your pet's safety knowing they're in good hands no matter what challenges may arise.

 

Check out this PDF for some ideas on back-up plans for your pet 

You can visit the CDC’s website for more information on animals and COVID-19.  

Important resources

For trusted sources on up-to-date information for pets and people, the Louisiana SPCA recommends the following:

American Veterinary Medical Association (AVMA)
Centers for Disease Control and Prevention (CDC)
World Health Organization (WHO)
U.S. Department of Agriculture

 

 

 

 

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