louisiana spca laspca spca new orleans rabies tag rabies license rabies vaccine

Who we are

Since 1888, the Louisiana SPCA has been promoting, protecting and advancing the well-being of Louisiana's companion animals.

Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact greg@la-spca.org.

 

Humane Law Enforcement Dispatcher

The Louisiana SPCA is currently seeking a dedicated person responsible for responding to citizens' calls for Humane Law Enforcement assistance and assigning requests to Officers on-duty. Additionally the position requires one to educate the public to be humane pet owners, and promote and support the Louisiana SPCA's programs and mission.

Duties and Requirements include:

 

Essential Function:

  • Assists citizens with interpretation and understanding of animal ordinances , department procedure, & responsible animal ownership 
  • Drive company vehicle as needed.
  • Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances 
  • Maintains accurate logs, reports, and statistics of daily activity which will include input and updating call information.
  • Assigns and dispatches calls to Humane Law Enforcement Officers (HLEO) and monitors HLEO safety while in the field 
  • Monitors and assigns follow-up calls to HLEO 
  • Represents the LA/SPCA and in a professional and courteous manner at all times 
  • Works courteously and cooperatively with other staff members and volunteers.
  • Maintain confidentiality regarding all cases and LA/SPCA information.Communication 
  • Keeps HLE Dispatch Supervisor informed of progress and potential conflicts. 
  • Maintain a professional and friendly demeanor and provides good customer service.

Essential Organization Functions:

  • Educates public on humane pet care.
  • Promote programs offered to the public by the LA/SPCA including adoptions, low cost spay/neuter, and special events.
  • Maintain confidentiality regarding all cases.
  • Position is considered "Essential" in emergencies and/or disaster situations.
  • Become certified in euthanasia and perform euthanasia upon request.
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

Education and/or Experience:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude.
  • Excellent written and oral communication skills including clear telephone speaking voice and ability to relate information to the public and officers in a concise, clear manner.
  • Excellent organizational skills. 
  • Strong computer skills including basic clerical and data entry skills as well as math skills
  • Ability to work weekends, nights, and holidays 
  • During hurricanes maintain a 24 hr. on call status. 
  • Mental and physical flexibility is a must.

Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals.
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.

To apply: Complete online applicaion.

Your Impact

You help save animals and make an impact with every gift.