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Who we are

Established in 1888, the mission of the Louisiana SPCA is to promote, protect and advance the well-being of Louisiana's companion animals. 

 

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 Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact info@la-spca.org

Job Opportunities

Humane Law & Recue Officer

Humane Law Representative

Veterinary Technician (Community Clinic)

No Fleas Retail Sales Associate

Director of Operations - New Orleans Humane Law & Rescue

Animal Care Attendant

Humane Law & Rescue Officer

Overview of the Job:

As a nonprofit organization, we are dedicated to the elimination of animal suffering and have been committed to serving the needs of the people and animals in New Orleans and across the region for more than 130 years.  This key role is responsible for investigating complaints of neglect/cruelty to animals. The role enforces Orleans Parish municipal ordinances by issuing citations and providing courtroom evidence and testimony. The HLE officer also humanely captures stray and sick/injured companion animals. All HLE Officers are advocates for promoting the LA/SPCA's programs, services and mission and educating the public on how to be responsible and humane pet owners.

Success Criteria & Essential Skills:

  • Personal integrity is essential for this role as the job incumbent will model the organization's values and mission during the investigation of cruelty complaints and humane law call outs and investigations of complaints of cruelty and/or neglect of animals;
  • Excellent written and report writing skills to initiate and maintain accurate animal intake and inventory, investigation reports, case files (reports, pictures, sketches etc.), citations and courtroom testimony;
  • Self-confident, the incumbent will demonstrates patience and composure in difficult and sometimes stressful situations such as conducting dangerous dogs follow-up calls, animal inspections,  and the issue of citations;
  • Excellent customer service skills this role maintains a professional and friendly demeanor at all times;
  • Outstanding clarity of communication required to promote the mission of the LA/SPCA and regularly represents the organization relating to humane law issues; present evidence during court trials related to cruelty and courtroom testimony;  This position also perform dispatch duties, answering telephones and keeping in contact with other officers; 
  • This role champions team success and works closely with law enforcement and city agencies;
  • Excellent presentation skills for representing LA/SPCA and New Orleans Humane Law & Rescue as well as educating the public on humane pet ownership;
  • Remain current on local and state laws and enforce and issue citations for violation of local animal ordinances;• Set and retrieve humane animal traps for situations requiring such equipment.
  • This position is considered "Essential" in emergencies and/or weather-related situations.

Education:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications, skills, knowledge, and Experience:

  • Must be able to pass a criminal background check and pre-employment substance screening.
  • Must have a valid driver's license, a clean driving record, and be over 25 years old.
  • Excellent organizational skills.
  • Proficient in data entry and  Microsoft Office
  • Ability to exercise caution in situations.
  • Ability to work weekends and holidays and maintains a 24 hr. on-call status

Physical Requirements:

  • Should not be allergic to animals or nut products; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping, and crawling

Working Conditions:

  • Potentially subject to animal bites and scratches.
  • Works in an area with high noise levels
  • Works in extreme weather conditions
  • May at times encounter individuals who may be defensive, or argumentative
  • Subject to working with aggressive animals
  • Works in, near, and under dilapidated homes and property (including overgrown lots and wooded areas)
  • Frequently crawls under structures

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Humane Law Representative

This role is responsible for ensuring that all clients are treated professionally and efficiently when contacting the organization in person or by telephone. This diverse role includes educating the public regarding humane pet ownership, humane law and regulations, and the overall services of the LA SPCA. The role manages the intake of all stray and owner-surrendered animals into our care and oversees the lost and found animal process to successfully reunite animals with their owners. The Humane Law representative works closely with Humane Law Officers and responds to all calls from the public regarding animal protection and control, and is responsible for assigning response actions and call data to the Officers on-duty, as well as maintaining contact with the Officers in the field. 

Essential Skills & Functions:   

  • Exceptional customer service skills are required to handle different interactions with clients, including counseling on services, programs, fees, and available resources; Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances;
  • Great communication and empathy skills are required when guiding owners on reaching the most fitting decision concerning their animal, whether it be redemption, request for euthanasia, or relinquishment;
  • Organized and methodical, the job incumbent will be knowledgeable and aware of all basic humane law enforcement procedures including the redemption process, responsible animal ownership, issuing of intact permits, animal rescue, public safety and the enforcement of animal ordinances;
  • Provide available resources to pet owners who are looking for their pet. Complete daily lost and found room checks and maintain consistent contact with shelter animals for easy identification when trying to match a lost animal with their potential owner; Contact pet owners about owned, lost, and found animals and with information and updates regarding their animal;
  • Ensure that all paperwork is organized, up to date, and located in the correct area;
  • Accuracy and attention to detail required when entering information into the computer system for e.g. documenting animal behavior or noticeable medical conditions during intake process; Maintaining accurate logs, reports, and statistics of daily activity which will include input to the database and update call information;
  • Works with a sense of priority when assigning and dispatching calls to Humane Law Enforcement Officers (HLEO). Monitors HLEO safety while in the field; Assigns follow-up calls to HLEOs;
  • Handles all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstances;
  • Attends all training and animal handling classes scheduled;
  • Maintains the shelter food pantry;
  • Values working as a team and in a collaborative work style as the role assists other staff members and volunteers; Will reach out to vet clinics, other animal organizations, and microchip companies on a daily basis;
  • Responsible for the general appearance and upkeep of the interior and exterior lobby and public areas;
  • Maintains confidentiality regarding all cases and LA/SPCA information; 

Education, Skills & Experience:

  • High school diploma or G.E.D. required.
  • Bachelor's degree or some college preferred 

Minimum Qualifications (or skills and knowledge):

  • Ability to multi-task is required.
  • Must be able to pass a criminal background check, pre-employment physical and substance screening
  • Skilled in Microsoft Office (Word, Excel).
  • Expected to work extended hours as needed.
  • Ability to work weekends and holidays and maintain a 24 hr. on-call status. 

Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Must be capable to work around all animals, and have no animal allergies.
  • Must be able to work with industrial-strength cleaners and disinfectants.
  • Should not be allergic to nuts. 

Working Environment (or Working Conditions): 

  • Works in an area with a high noise level. 
  • Potentially subject to animal bites and scratches.

Click here to apply! Image features blue button with "Apply Here" written in green text.

 

Veterinary Technician (Community Clinic)

Overview of Job:

The Louisiana SPCA Community Clinic provides access to high-quality, high-volume spay/neuter services as well as preventative and essential veterinary care. The position plays a crucial role in keeping pets and owners united throughout the course of medical treatment, with the primary focus being the care of the animal and the client, to help enhance the lives of both the pet and the person. The Veterinary Technician assists the veterinarian(s) as needed both in surgery and with other duties, as well as ensuring that the community clinic facility and equipment is clean and in good working order. Provide humane care and excellent quality of life for all animals in the community clinic by monitoring the health of the animals in the community clinic, and prepare animals for veterinary care and spay/neuter surgery. Promote and support the LA/SPCA's programs and mission.

Success Criteria & Essential Functions:

  • Able to multi-task, and work at a rapid pace, this position is responsible for the triage of all patients as they are checked in. This involves accurately reporting health concerns to lead veterinary technician or veterinarian;
  • Must demonstrate excellent verbal and communication skills to communicate with the public in a professional and courteous manner, as well as translate procedures and protocols in a non-technical way; Maintain confidentiality regarding all cases;
  • This role prepares patients for surgery as instructed, transports clients form prep room to the operating room, restrains patients during anesthesia induction and intubation, and monitor patients on gas anesthesia;
  • Assist veterinarians in surgery and responsible for patients during recovery, actively monitoring animal behavior, reporting any changes in health or concerns;
  • Perform daily cleaning of kennels, cages, kitchen and public areas when necessary and spot clean all areas throughout the day; Clean prep room and operating room at the end of the day and wash and sterilize all surgical packs throughout the day; Load washer and dryer with soiled items; return clean items to proper locations;
  • Ensure that both the prep room and operating rooms have adequate supplies and ample stock;
  • Assist the main service desk including client intake and release;
  • Assist in orienting new veterinary staff in surgical and cleaning protocols and procedures;
  • Works courteously and cooperatively with other staff members and volunteers.
  • Perform all other duties as requested by Supervisor;

Education and/or Experience: 

  • RVT not required, but MUST have at least 1 year of veterinary medical experience.
  • Must have high school diploma or GED. Some college preferred.

Minimum Qualifications, Skills, and Knowledge: 

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused and positive attitude

Physical Requirements:

  • Should not be allergic to animals, and must be able to work around all types of animals;
  • Must not be allergic to nuts or nut products;
  • Be able and willing to lift high volumes of dogs and cats each day
  • Be able to stand for 8 or more hours
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.
  • Have good hearing including the ability to distinguish changes in pitch
  • Agile and flexible
  • Able to move through tightly cramped areas in various situations
  • Acceptable sense of touch and smell

Working Environment (or Working Conditions):

  • Potentially subject to animal bites and scratches.
  • Works in an area with a high noise level.

Click here to apply! Image features blue button with "Apply Here" written in green text.

No Fleas Retail Associate

Summary

NO Fleas Market, operated by the Louisiana SPCA, is a resale shop that supports animal welfare. The Retail Sales Associate, under the supervision of the Manager, completes a variety of tasks that contributes to the overall guest experience. This role actively advocates and promotes the Louisiana SPCA mission and programs.

Essential Duties

  • Exceptional customer service skills to greet customers, welcome them to the store and explain the mission of the LA SPCA;
  • Positive and focused on customer satisfaction and able to respond to customer questions to advise and promote merchandise and maximize sales;
  • Accuracy and attention to detail to operate the cash register and handle cash;
  • Maintains a neat and organized sales floor, including the effective promotion of merchandise;
  • Process donations within guidelines provided and keep the processing area organized;
  • Contribute to the cleanliness of the store; sweeping, dusting, mopping, windexing;

Education, Experience, Skills & Minimum Qualifications:

  • Love of Dogs and Cats essential and willingness to interact with animals.
  • Prior fashion sales associate experience preferred.
  • Demonstrates excellent customer service skills
  • Cash handling experience essential
  • Must be able to pass a drug screen and background check
  • Must be able to work Saturdays and Sundays

Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Should not be allergic to animals or nut products; Must be able to work around all animals.

Working Environment (or Working Conditions): 

  • Potentially subject to animal bites and scratches. 

Click here to apply! Image features blue button with "Apply Here" written in green text.

Director of Operations - New Orleans Humane Law & Rescue

Overview of Job:

This critical position is responsible for the oversight and success of the New Orleans Humane Law and Rescue organization including Animal Care, Behavior Evaluation, Client Care, Adoptions, Foster Care, Law Enforcement and Rabies Licensing. This position will ensure that the highest quality of services is delivered to the community, as well as ensure the efficient daily operations of the LA/SPCA shelter.

Success Criteria & Essential Duties:

The successful jobholder is a visionary leader who is curious and innovative, actively researching, considering and implementing best practices within established operational and capital budgets;

  • Exceptional at motivating and developing employees, this role will foster an environment where ideas, creativity and regular input from all team members is expected and routine;
  • Excellent at building high performing teams, the position will manage all talent development including feedback, performance management and continuous individual development for all key team members; This includes being skilled at confronting and resolving people issues and any performance issues;
  • Advises the Chief Operations/Finance Officer and Senior Leadership Team on challenges and issues that may affect the operation of NOHLR and proactively works to provide resolutions;
  • Adept at prioritization and project management, the role manages the organizations short, medium and long-range projects; Works closely with supervisors to establish work plans that ensure departments meet or exceed operational goals, as well as develop measures and dashboards to articulate success;
  • Responsible for leading organizational and procedural change and communicates change clearly and succinctly to all team members, senior leadership, and outside constituents;
  • An effective delegator, the position makes sure that all employees receive the correct technical and leadership training, and that effective procedures and guidance tools are continuously improved, updated and maintained;
  • Excels in building effective and collaborative relationships with customers, other animal welfare/control agencies and all parts of the organization as community issues;
  • Takes the lead role in ensuring business continuity in emergencies and develops and maintains the Storm/Emergency Response Plan;
  • The role has overall responsibility for ensuring that all controlled substances are accounted for and will assist in euthanasia decisions. As a result, it is a requirement for this position to become certified in euthanasia and perform euthanasia as required;
  • Maintain confidentiality regarding all cases;
  • Performs other duties as assigned by the COFO;

 Education and/or Experience:

  • High school diploma.
  • Bachelor's degree preferred but not essential.
  • 5+ year's prior experience of leading a department and teams in an animal shelter facility, or other significant management settings.
  • A background or a demonstrated interest in animal care/welfare, or related issues essential.

 Minimum Qualifications, Skills, and Knowledge:

  • Must have a valid State of Louisiana driver's license.
  • Must be able to pass a criminal background check and pre-employment substance screening.
  • Excellent proficiency with Microsoft Office especially Word, Excel, and PowerPoint.
  • Expected to work extended hours as needed. Ability to work weekends and holidays and maintains a 24-hour on-call status.
  • This position is part of the Core Team required in emergencies or extreme weather conditions, which means being on duty and available for the entire duration of the event.

 Physical requirements:

  • Must be able to drive a large capacity vehicle, forklift, and other machinery.
  • Should not be allergic to animals or nut products; must be able to work around all animals.
  • Must be able to work with industrial-strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.

 Working Conditions:

  • Potentially subject to animal bites and scratches.
  • Works in an area with a high noise level.

Click here to apply! Image features blue button with "Apply Here" written in green text.

Animal Care Attendant

Overview of the Job:

This critical role is responsible for providing excellent quality of life and humane care for all animals in the shelter. Duties include, but are not limited to, cleaning, feeding, and monitoring the animal's health and behavior. The role may at times assist with adoptions and  helping customers with any lost and found animals. This role is an ambassador for promoting and supporting the LA/SPCA's programs and mission, including educating customers on responsible pet ownership.

Success Criteria & Essential Skills:

  • Caring and compassionate about animals, this role will provide all the care and attention for our shelter animals.  This includes administering vaccinations and performing heartworm testing as and when required;
  • A calming and nurturing nature is essential as the animal care attendant will humanely handle severely injured, sick and abused/neglected animals. This may involve working with animals that are aggressive, fearful or excitable. There are occasions where the role also will work with wildlife and livestock;
  • Professionalism is required at all times, as the role will assist with euthanasia and will perform euthanasia once certified. This includes handling deceased animals and preparing for their cremation;
  • Responsible for the general cleaning and upkeep of interior and exterior shelter rooms and animal areas, this role involves a lot of physical and strenuous activity and endurance;
  • Excellent customer service skills are required as the role interacts with customers, employees and volunteers on a daily basis. This role will promote responsible pet care including LA/SPCA programs such as spaying and neutering; 
  • Easy going and strives to work as a team to accomplish daily goals and on-going projects;
  • This role is regarded as "Essential" in extreme weather and emergency conditions. This means that the position will report for duty in such circumstances and work extra hours as required;
  • Respectful of privacy, confidentiality of animal records will be maintained at all times;

Education:

  • Must have a high school diploma or G.E.D;

 Minimum skills, knowledge and experience:

  • Must be able to pass a criminal background check and pre-employment substance screening.
  • Team-focused and willing to work and learn different parts of the organization.
  • Must demonstrate excellent communication skills including verbal and listening.
  • Customer service and working with the public is preferred.
  • Ability to report to work as early as 6:00am and end as late as 6:00pm.
  • Will work weekends and holidays.
  • A driver's license is preferred;

  Physical Requirements:

  • Must be able to work with industrial strength cleaners and disinfectants.
  • Should not be allergic to animals or nut products; must be able to work around all animals
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 

   Working Conditions:

  • Potentially subject to animal bites and scratches. 
  • Works in an area with a high noise levels.
  • Works both indoors and outdoors.

Click here to apply! Image features blue button with "Apply Here" written in green text.

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