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Who we are

Since 1888, the Louisiana SPCA has been promoting, protecting and advancing the well-being of Louisiana's companion animals.

Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact greg@la-spca.org.

 

Transport Driver

Summary of Job

The Transport Driver is responsible for transporting a variable number of animals to their destination point safely and on time. The transport driver will not be driving alone but will also partner with another Louisiana SPCA driver. Together both drivers are to fairly split all duties and abide by all Department of Transportation (DOT) standards.

Essential Functions

  • Responsible for keeping the vehicle in safe and good working order by reporting issues as soon as one arises.
  • Perform vehicle inspections prior to transport, on return to source shelter, and upon arrival back at source shelter.
  • Monitor appetite, hydration, stools and vomit of animals while on the transport vehicle.
  • Ensure all animals on transport are comfortable and AC/heat is continuously in working order.
  • Verify that all supplies needed during transport are currently on vehicle and well stocked.
  • Assist with the loading and unloading of animals at source and destination shelters.
  • While en route, remain in constant communication with both the source and destination shelters as well as the Louisiana SPCA Transport Coordinator.
  • Review animal paperwork at source shelter to ensure all necessary documents have been provided by source prior to loading and departure (health certificates, vaccination and medical history.)
  • Responsible for accurate and timely record keeping (e.g. vehicle mileage, driver time, animal condition at load).
  • Maintain personal drivers log book and provide copies of log to Transport Coordinator, if necessary.
  • Accountable for company transport credit card and large sum of emergency cash stored in a safe.
  • Preserve cleanliness in the inside of the transport vehicle by disposing of soiled puppy pads once all animals are unloaded and cleaning any messes on the floor.
  • Keep outside of vehicle clean by stopping at a truck wash before returning to source shelter.
  • Promote and support the Louisiana SPCA's programs and mission.
  • Maintain a professional and friendly demeanor.
  • Work courteously and cooperatively with other staff members and volunteers.
  • Maintain confidentiality regarding all situations.
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

Communication

  • Notify Transport Coordinator or Placement Manager if any animal on the transport vehicle is showing obvious signs of sickness or concerning behavior.
  • Alert Transport Coordinator immediately about any concerns/issues with the transport vehicle.
  • Respond to Transport Coordinator within 24 hours when a transport driver is needed.

Reporting Relationships and Contacts

  • A Transport Driver shall be hired by the recommendation of the Director of Operations and the Placement Manager.
  • A Transport Driver shall directly supervised by the Placement Manager.

Education and/or Experience

  • Must have a high school diploma or G.E.D.
  • A current Class A commercial driver's license

Minimum Qualifications

  • Previous transportation experience required
  • Animal handling experience preferred
  • Successful completion of a criminal background and motor vehicle check, commercial driver medical certification, drug test, and road test.
  • Strong interpersonal skills. Must be personable, patient, and able to get along well with a variety of people.
  • Handle multiple tasks at one time.
  • Ability to follow directions and be able to work unsupervised.
  • Schedule flexibility and able to drive overnight shifts.
  • Capable of being in a vehicle for an extensive amount of time and sharing a small space with another transport driver.
  • Able to rest in the same hotel room with partner transport driver.
  • The ability to remain pleasant and calm even in stressful situations.
  • Mental and physical flexibility is a must.

Physical Requirements

  • Must be aware that the transport vehicle, at times, will be noisy and have strong odors.
  • Able to work around all animals.
  • Must be able to lift at least 50 pounds; stand, sit, push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.
  • Must be able to work with industrial strength cleaners and disinfectants.

Working Environment

  • Must be aware that the transport vehicle, at times, will have a constant high noise level and possess strong odors.
  • Potentially subject to animal bites and scratches

To apply: Complete online application.

Client Care Counselor

The Louisiana SPCA is currently seeking to fill the position of Client Care Counselor. The position schedule is five work days (40 hour week) and applicants must be available to work weekends. Client Care duties include stray and owner relinquishes, owner request euthanasia, lost and found, owner redemptions, court case payments, retail services, and much more.

Main Duties:

  • Assisting with proper identification and the transferring of animals brought in by the public
  • Entering animal information into our computer data base and documenting all communications regarding certain animals in our care
  • Informing citizens, in a positive way, about the policies and procedures in place at Louisiana SPCA
  • Counseling and assisting clients with lost pets
  • Counseling owners that would like to relinquish their pet and ensuring that they have exhausted all other options
  • Counseling clients about TNR services and fees
  • Communicate with Humane Law Officers in regards to clients who have animals at our facility
  • Assisting adoption counselors when help is needed
  • Knowledge of all retail products, including heartworm prevention and flea control
  • Contacting possible owners, vet clinics, and microchip companies by phone and email
  • Basic animal handling skills, including both cats and dogs
  • A true compassion for people, as well as animals, and a willingness to educate clients in a positive, respectful manner
  • Perform all other duties as necessary and required
  • Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals

To apply: Complete online application.

Community Clinic Administrative Assistant

Summary of Job:

Responsible for appointment scheduling management for the public clinic. . Managing the daily check in, release and invoicing for the Community Clinic wellness programs. Actively promote spay and neuter, educate the public on responsible pet ownership and promote and support the Louisiana SPCA'S programs and mission.

Essential Functions:

  • Answering incoming calls requesting appointments, inform clients of services, fees, and any pre-appointment protocols
  • Logging all voicemails and respond to messages within 1 business day when possible
  • Export daily appointment requests made via the organizational website.
  • Check in each Wellness clients
  • Explain and offer veterinary retail products to clients, check out wellness clients
  • Create and submit daily deposits for all revenue
  • Document discounts and special grant expenditures
  • Generate daily financial reconciliation reports
  • Monitor daily scheduling mix to ensure appropriate number of clients for the appropriate services
  • Make reminder and follow up calls to clients as needed
  • Keep Wellness Supervisor informed of progress and challenges in scheduling, cancelations and no shows
  • Participate in meetings as needed
  • Cross train other staff in daily duties
  • Participate in cross training in other clinic functions such as veterinary assistant, cleaning protocols, and record manager
  • Assist with client intake and release as needed
  • Treat all animals and clients humanely, professionally, properly, and with compassion at all times, regardless of the situation or circumstance
  • Maintain a professional and friendly demeanor and provide good customer service
  • Works courteously and cooperatively with other staff members and volunteers
  • Maintain confidentiality regarding all cases and Louisiana SPCA information
  • Report to work in extreme weather conditions such as but not limited to hurricanes, flooding and ice/snow
  • Perform other duties as needed and assigned

Education and/or Experience:

  • High school diploma or GED Should have 2+ years professional experience in a veterinary clinic, shelter or comparable setting
  • Experience in Humane Alliance Spay/Neuter Model is helpful but not required

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Excellent customer service skills
  • Attention to detail
  • Ability to thrive in a fast-paced work environment with a diverse group of employees and clients
  • Ability to report to work as early as 6:00am and end as late as 7:00pm
  • Excellent communication skills, interpersonal skills, and computer skills
  • Mental and physical flexibility is a must

Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants

Working Environment:

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level

To apply: Complete online application.

Part-time Call Center Operator (Weekends)

Part-time call center representative will field incoming calls and handle them appropriately. Representative is responsible for providing optimal customer service while answering questions and interacting with callers. Must be available every Sunday and Monday.

Essential Functions:

  • Respond to questions from the public over the phone
  • Log calls and caller information
  • Learn Louisiana SPCA protocols to answer questions effectively
  • Transfer out calls when necessary
  • Educate the public on responsible pet ownership
  • Promote and support the Louisiana SPCA's programs and mission
  • Willingness and ability to learn about cat and dog behavior, common issues, and ways to address them in order to make good adoption matches and to keep animals in homes
  • Maintain a professional and friendly demeanor and provide good customer service
  • Working courteously and cooperatively with other staff members and volunteers
  • Maintain confidentiality regarding all calls
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
  • Other duties as requested by Supervisor

Education and/or Experience:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment substance screening & physical
  • Strong interpersonal skills. Must be personable, outgoing, patient, professional, and able to get along well with a variety of people
  • Must be PC and Excel proficient, and able to handle multiple tasks at one time
  • Excellent written and oral communications skills
  • Maturity, good judgment and a professional personal appearance
  • Flexibility, ability to manage multiple tasks
  • The ability to remain pleasant and calm even in stressful situations
  • The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others
  • Mental and physical flexibility is a must

Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals

Working Environment:

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level.

To apply: Complete online application.

Humane Law Enforcement Dispatcher

The Louisiana SPCA is currently seeking a dedicated person responsible for responding to citizens' calls for Humane Law Enforcement assistance and assigning requests to Officers on-duty. Additionally the position requires one to educate the public to be humane pet owners, and promote and support the Louisiana SPCA's programs and mission.

Duties and Requirements include:

 

Essential Function:

  • Assists citizens with interpretation and understanding of animal ordinances , department procedure, & responsible animal ownership 
  • Drive company vehicle as needed.
  • Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances 
  • Maintains accurate logs, reports, and statistics of daily activity which will include input and updating call information.
  • Assigns and dispatches calls to Humane Law Enforcement Officers (HLEO) and monitors HLEO safety while in the field 
  • Monitors and assigns follow-up calls to HLEO 
  • Represents the LA/SPCA and in a professional and courteous manner at all times 
  • Works courteously and cooperatively with other staff members and volunteers.
  • Maintain confidentiality regarding all cases and LA/SPCA information.Communication 
  • Keeps HLE Dispatch Supervisor informed of progress and potential conflicts. 
  • Maintain a professional and friendly demeanor and provides good customer service.

Essential Organization Functions:

  • Educates public on humane pet care.
  • Promote programs offered to the public by the LA/SPCA including adoptions, low cost spay/neuter, and special events.
  • Maintain confidentiality regarding all cases.
  • Position is considered "Essential" in emergencies and/or disaster situations.
  • Become certified in euthanasia and perform euthanasia upon request.
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

Education and/or Experience:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude.
  • Excellent written and oral communication skills including clear telephone speaking voice and ability to relate information to the public and officers in a concise, clear manner.
  • Excellent organizational skills. 
  • Strong computer skills including basic clerical and data entry skills as well as math skills
  • Ability to work weekends, nights, and holidays 
  • During hurricanes maintain a 24 hr. on call status. 
  • Mental and physical flexibility is a must.

Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals.
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.

To apply: Complete online applicaion.

Humane Law Officer

The Louisiana SPCA is seeking a Humane Law Enforcement Officer. The Humane Law Enforcement Officer performs investigations into complaints of neglect/cruelty to animals and enforces Orleans Parish municipal ordinances by issuing citations and giving courtroom testimony. The Humane Law Enforcement Officer humanely captures stray and sick/injured domestic animals, livestock, and wildlife; educates the public to be humane pet owners, and promotes and supports the Louisiana SPCA's programs and mission.

Duties Include:

  • Investigate complaints of cruelty and/or neglect of animals
  • Remain current on local and state laws
  • Enforce and issue citations for violation of local animal ordinances, and testify in municipal, civil, and criminal court systems
  • Work with other law enforcement agencies and government departments
  • Heavy lifting and the use of animal capture equipment
  • Prepare written inventory records on each animal entering the shelter
  • Prepare accurate and neat reports of all daily activity including, but not limited to daily route reports, field reports, animal violation reports, facility inspections and bite case reports
  • Set and retrieve humane animal traps for situations requiring such equipment
  • Rescue animals in distress
  • Perform duties in all types of weather conditions and environments
  • Perform dispatch duties

Education and Experience:

  • Must possess high school diploma or GED
  • Minimum of 1 year professional animal handling experience
  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Must have a clean driving record and valid driver's license
  • Must be 23 years of age or older

To apply: Complete online application.

Animal Care Attendant

The Louisiana SPCA is currently seeking to fill the position of an Animal Care Attendant. Animal Care Attendants provide for the humane care and excellent quality of life for all animals in the shelter.

Duties include, but are not limited to: leaning, feeding, watering, and monitoring the animal’s health and behavior

  • Must possess a high school diploma or GED
  • Must present a professional appearance, flexibility, ability to multi-task in a fast-paces environment
  • This position is physically demanding and requires a significant amount of bending, reaching and kneeling
  • Must be able to lift a minimum of 50 pounds
  • Should not be allergic to animals, must work with industrial strength cleaners and disinfectants and have the ability to perform all physical tasks.

To apply: Complete online application.

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