three men smiling with newly adopted golden brown puppy

Who we are

Established in 1888, the mission of the Louisiana SPCA is to promote, protect and advance the well-being of Louisiana's companion animals. 

Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact lori@la-spca.org.

Job Opportunities

Community Clinic Administrative Associate

Humane Law & Rescue Officer

Veterinary Technician (Part Time)

Veterinary Technician (Full Time)

Client Care Counselor

Janitorial & Facilities Maintenance

Internship Opportunities

Public Relations & Marketing Intern

Special Events Intern

Community Clinic Administrative Associate

Summary of Job:

The LA SPCA's busy community clinic provides low-cost veterinary wellness and other services to the Greater New Orleans area.  The diverse duties in this position guarantee the smooth operation of the clinic and the services that it provides. This role has four key areas of responsibility:

  • Scheduling and managing appointments;
  • Front of the house activities including welcoming customers and their companion animals and managing the release of animals. This also involves processing records and payments in a timely and accurate manner;
  • Working closely with clients to find out relevant information and then present animal background and medical history to the veterinarians and technicians prior to the medical consult;
  • Preparing, recording and ensuring accurate medical records for all clients and patients;

 Success Criteria & Skills Required:

  • Exceptional customer service experience and professional interpersonal skills are essential in this role. The majority of time is spent working closely with clients, welcoming them to the clinic, being an ambassador for the LA SPCA, answering incoming calls, informing clients of services and fees and answering any questions;
  • Excellent organizational and prioritization skills are essential for this fast-paced environment with multiple appointments and services. This requires daily monitoring of the appointment scheduling mix to ensure a suitable number of clients for the appropriate services;
  • Cash handling experience and attention to detail is required to check out as well as balancing and submitting daily deposits and generating daily financial reconciliation reports;
  • Retail sales experience is preferred as this role will explain and offer veterinary retail products to clients including discounts and special grant expenditures;
  • Energetic and positive approach when accompanying clients and animals to wellness consults; Excellent questioning and listening skills are required so that relevant information can be obtained and relayed to the veterinary staff;
  • At all times treat all animals humanely, professionally, and with compassion, regardless of the situation or circumstance;
  • Work courteously and cooperatively with other staff members and volunteers;
  • Maintain confidentiality regarding all cases and LA/SPCA information;

Education, Skills & Experience:

  • High school diploma or GED required
  • 2+ years professional experience in a veterinary clinic, shelter or comparable setting
  • Must be computer savvy and be able to learn multiple software programs quickly

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment substance screening
  • Ability to work a variety of shifts starting as early as 7:00 am and ending as late as 7:00 pm including Saturdays

 Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants and sweep and mop
  • Must be able to lift at least 50 pounds, push and pull heavy objects, bend, twist, reach
  • Able to perform strenuous physical activities including frequent walking, standing, bending and stooping

 Working Environment (or Working Conditions):

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level

Humane Law & Rescue Officer

Summary of Job

Performs investigations into complaints of neglect/cruelty to animals and enforces Orleans Parish minicipal ordinances by issuing citations and giving courtroom testimony. The HLE officer humanely captures stray and sick/injured domestic animals, livestock, and wildlife. Educates the public to be humane pet owners, and promotes and supports the LA/SPCA's programs and mission.

Essential Functions

  • Current on state and local laws
  • Investigate complaints of cruelty and/or neglect of animals
  • Remain current on local and state laws
  • Enforce and issue citations for violation of local animal ordinances. Will testify in municipal, civil, and criminal court systems.
  • Work with other law enforcement agencies and government departments.
  • Heavy lifting and the use of animal capture equipment
  • Prepare written inventory records on each animal entering the shelter
  • Prepare accurate and neat reports of all daily activity including, but not limited to daily route reports, field reports, animal violation reports, facility inspections and bite case reports
  • Set and retrieve humane animal traps for situations requiring such equipment
  • Rescue animals in distress
  • Perform duties in all types of weather conditions and environments
  • Perform dispatch duties

Communication

  • Inform and update HLR Field Supervisor of all out of the ordinary animal control activities that may result in public relation issues or out of the ordinary cases handled
  • Maintain a professional and friendly demeanor and provide good customer service

Education and/or Experience

  • Must have a high school diploma or G.E.D.
  • Minimum of 1 year of professional animal handling experience

Essential Organization Functions

  • Uphold and promote the Louisiana SPCA mission statement
  • Interact with the public in a professional manner at all times
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
  • Educates public on humane pet care
  • Promote programs offered to the public by the LA/SPCA including adoptions, low cost spay/neuter, and special events
  • Maintain confidentiality regarding all cases, personnel information and LA/SPCA information
  • Become certified in euthanasia and perform euthanasia as scheduled
  • Position is considered "Essential" in emergencies and/or disaster situations
  • Perform all other duties as necessary and required
  • Work courteously and cooperatively with other staff members and volunteers

Minimum Qualifications (or skills and knowledge)

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Must have a valid driver's license, a clean driving record, and be at least 23 years old
  • Team-focused attitude
  • Excellent written and oral communication skills
  • Excellent organizational skills
  • Computer skills
  • Abilit to exercise caution in situations

Physical Requirements

  • Should not be allergic to animals; must be able to work around all animals 
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping, and crawling
  • Mental and physical flexibility is a must.

Working Environment (or Working Conditions)

  • Potentially subject to animal bites and scratches. 
  • Works in an area with a high noise level. 
  • Subject to working with hostile individuals 
  • Subject to working with aggressive animals 
  • Works in, near, and under dilapidated homes and property (including overgrown lots and wooded areas)
  • Frequently crawls under structures
  • Ability to work weekends and holidays and maintains a 24 hr. on call status.

Veterinary Technician (Part Time)

Summary of Job:

Provide for the humane care and excellent quality of life for all animals in the community clinic. The Veterinary Technician will assist the veterinarian(s) as needed both in surgery and with other duties, as well as ensuring that the community clinic facility and equipment is clean and in good working order. Additionally, they will monitor the health of animals in the community clinic, and prepare animals for veterinary care and spay/neuter surgery. Promote and support the LA/SPCA's programs and mission.

Essential Functions:

  • Triage all patients as they are checked in. Report health concerns to lead veterinary technician or veterinarian. 
  • Restrain all patients during aesthesia induction and intubation
  • Monitor all patients on gas anesthesia. 
  • Prepare all patients for surgery as instructed.
  • Transport clients form prep room to operating room
  • Assist veterinarians in surgery as needed
  • Keep supervisor informed of animal behavior, health or concerns
  • Monitor patients during recovery
  • Perform daily cleaning of kennels, cages, and public areas when necessary
  • Stock prep room ad operating room
  • Spot clean all areas throughout the day
  • Clean prep room and operating room at the end of the day
  • Wash and sterilize all surgical packs throughout the day
  • Clean the kitchen
  • Load washer and dryer with soiled items; return clean items to proper locations
  • Assist the main service desk including client intake and release
  • Communicate with the public in a professional manner
  • Report clinic or client problems to Clinic Manager
  • Keep Assistant Director informed of all internal progress and challenges
  • Assist in orienting new veterinary staff in surgical and cleaning protocols and procedures
  • Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance. 
  • Maintain confidentiality regarding all cases.
  • Maintain a professional and friendly demeanor and provides good customer service.
  • Works courteously and cooperatively with other staff members and volunteers.
  • Perform all other duties as requested by Supervisor

Education and/or Experience:

  • RVT not required, but MUST have at least 1 year of veterinary medical experience. 
  • Must have high school diploma or GED. Some college preferred.

Minimum Qualifications (or skills and knowledge): 

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude
  • Strong communication/customer service skills
  • Mental and physical flexibility is a must.

Physical Requirements: 

  • Should not be allergic to animals; must be able to work around all animals.
  • Be able and willing to lift 100 dogs and cats each day
  • Be able to stand for 8 or more hours
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Have good hearing including the ability to distinguish changes in pitch
  • Reasonably agile and flexible 
  • Able to move through tightly cramped areas in various situations
  • Acceptable sense of touch and smell

Working Environment (or Working Conditions):

  • Potentially subject to animal bites and scratches.
  • Works in an area with a high noise level.

Veterinary Technician (Full Time)

Summary of Job:

Provide for the humane care and excellent quality of life for all animals in the community clinic. The Veterinary Technician will assist the veterinarian(s) as needed both in surgery and with other duties, as well as ensuring that the community clinic facility and equipment is clean and in good working order. Additionally, they will monitor the health of animals in the community clinic, and prepare animals for veterinary care and spay/neuter surgery. Promote and support the LA/SPCA's programs and mission.

Essential Functions:

  • Triage all patients as they are checked in. Report health concerns to lead veterinary technician or veterinarian. 
  • Restrain all patients during aesthesia induction and intubation
  • Monitor all patients on gas anesthesia. 
  • Prepare all patients for surgery as instructed.
  • Transport clients form prep room to operating room
  • Assist veterinarians in surgery as needed
  • Keep supervisor informed of animal behavior, health or concerns
  • Monitor patients during recovery
  • Perform daily cleaning of kennels, cages, and public areas when necessary
  • Stock prep room ad operating room
  • Spot clean all areas throughout the day
  • Clean prep room and operating room at the end of the day
  • Wash and sterilize all surgical packs throughout the day
  • Clean the kitchen
  • Load washer and dryer with soiled items; return clean items to proper locations
  • Assist the main service desk including client intake and release
  • Communicate with the public in a professional manner
  • Report clinic or client problems to Clinic Manager
  • Keep Assistant Director informed of all internal progress and challenges
  • Assist in orienting new veterinary staff in surgical and cleaning protocols and procedures
  • Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance. 
  • Maintain confidentiality regarding all cases.
  • Maintain a professional and friendly demeanor and provides good customer service.
  • Works courteously and cooperatively with other staff members and volunteers.
  • Perform all other duties as requested by Supervisor

Education and/or Experience:

  • RVT not required, but MUST have at least 1 year of veterinary medical experience. 
  • Must have high school diploma or GED. Some college preferred.

Minimum Qualifications (or skills and knowledge): 

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude
  • Strong communication/customer service skills
  • Mental and physical flexibility is a must.

Physical Requirements: 

  • Should not be allergic to animals; must be able to work around all animals.
  • Be able and willing to lift 100 dogs and cats each day
  • Be able to stand for 8 or more hours
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Have good hearing including the ability to distinguish changes in pitch
  • Reasonably agile and flexible 
  • Able to move through tightly cramped areas in various situations
  • Acceptable sense of touch and smell

Working Environment (or Working Conditions):

  • Potentially subject to animal bites and scratches.
  • Works in an area with a high noise level.

Client Care Counselor

Summary of Job

The position of Client Care Counselor is an essential role that provides the gateway of information to all services and programs of the LA SPCA. This role will successfully reunite owners with their animals, as well as educate clients on humane pet care. Client Care oversees and manages the intake of stray and owner surrendered animals and ensures that they are accepted humanely into our care. 

Essential Functions

  • Perform daily lost and found room checks to maintain consistent contact with shelter animals for easy identification when trying to match a lost animal with their potential owner
  • Counsels clients regarding feline trap, neuter, and release services and fees
  • Guides owners in reaching the most fitting decision concerning their animal, whether it be redemption, request for euthanasia, or relinquishment
  • Updating paperwork and entries in the data base to ensure that it is organized, accurate and up to date
  • Issuing of intact permits
  • Provides information on basic humane law enforcement procedures and fees when dealing with the redemption
  • Provides available resources for pet owners who have lost their pet/s
  • Completes intake process for stray and owner surrendered animals
  • Documents all animal behavior or noticeable medical conditions during intake process
  • Handles all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance
  • Assist with the general upkeep of the interior and exterior lobby and public space and maintains and restocks food pantry 
  • Maintain confidentiality regarding all cases

Communication

  • Respectfully communicates with Humane Law department regarding redemptions and ongoing court cases
  • Reach out to vet clinics, other animal organizations, and microchip companies on a daily basis
  • Contact pet owners with information and updates regarding their animal
  • Maintains a professional and friendly demeanor with clients and coworkers
  • Endorses teamwork by being cooperative, flexible, adaptable, and helpful with all departments/coworkers

Education and/or Experience

  • High school diploma or G.E.D. required, bachelor's degree or some college preferred

Minimum Qualifications (or skills and knowledge)

  • Must be able to pass a criminal background check, pre-employment physical and substance screening
  • Great attention to detail and ability to multi-task
  • Proficient with Microsoft Office (word, excel) and other basic computer programs
  • Expected to work extended hours as needed
  • Ability to work weekends and holidays
  • Mental and physical flexibility

Physical Requirements

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping
  • Capable to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants

Working Environment (or Working Conditions)

  • Works in an area with a high noise level
  • Potentially subject to animal bites and scratches

Janitorial & Facilities Maintenance

Summary of Job

This role ensures that both the buildings and grounds are maintained and kept in excellent condition and appearance. The role will provide all janitorial services including the replenishing supplies as required and in a manner that is organized and safe. This role will also include maintenance and upkeep of equipment and machinery used.

Essential Duties

  • Provides all Janitorial services for shelter buildings including public restrooms; Responsible for the daily cleaning of the shelter floors so they are neat and clean (i.e. all hallways, including front lobby areas)
  • Ensure that all public and office areas are clean and well maintained including trash collection, refilling hand sanitizer and soap dispensers
  • Manages organization of supply and shelter inventory and provides each department with adequate supplies
  • Maintains all equipment and machinery to ensure that it is in good working condition or reportany equipment needs to be repaired or replaced;
  • Responsible for all deliveries,  accurate, signed for and properly placed;
  • Cleaning and upkeep of the grounds on the property including lawn and parking lot area and removal of any trash and debris ;
  • Transportation and pick up materials as needed;
  • Monitor weather and take appropriate action to provide for animal comfort and security of facility in extremes of weather;
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals;
  • Maintains a professional and friendly demeanor and provides excellent customer service;
  • Works courteously and cooperatively with other staff members and volunteers;

Skills, Education and/or Experience

  • Must possess a high school diploma or GED; some college preferred
  • Facility maintenance/janitorial experience preferred 

Minimum Qualifications (or skills and knowledge):

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Most possess a valid driver's license, and a clean driving record.
  • Team-focused attitude
  • Mechanical aptitude
  • Good written and oral communication skills
  • Good organizational skills
  • Flexibility in schedule and be available as needed
  • Problem-solving skills
  • Ability to maintain confidentiality

Physical Requirements:

  • This position is physically demanding 
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Must be willing and able to drive a large capacity vehicle, forklift, and other machinery
  • Should not be allergic to animals; must be able to work around all animals.
  • Must be able to work with industrial strength cleaners and disinfectants. 

Working Environment: (or Working Conditions)

  • Works outdoors in all weathers
  • Potentially subject to animal bites and scratches. 
  • Works in an area with a high noise level.

Public Relations & Marketing Intern

Summer & Fall Opportunities

We are currently seeking a summer and fall Public Relations & Marketing Intern. This position will assist the Communications Director in implementing internal and external communication strategies. Candidate will play an integral in assisting with media relations, social media and special projects.

Responsible for assisting with the following tasks:

  • Social media content creation and engagement
  • Photography of organization programs, daily events and adoptables
  • Pet of the Week media partnership
  • Creating marketing materials for various programs
  • Re-occurring media appearances on FOX 8, WWL, WDSU and WGNO
  • Special projects geared towards increasing engagement and personal experiences
  • Attending community events to promote adoption and organization’s programs

Requirements

  • Candidates must be self-starters, detail-oriented, have strong written and oral communication skills
  • Social media experience with proven results
  • Proficient in Adobe Creative Cloud
  • AP style knowledge
  • Must have reliable transportation
  • Maintain confidentiality regarding all Louisiana SPCA information
  • Should not be allergic to animals; must be able to work around all animals

Schedule

  • Commit to a minimum of 12 hours per week in addition to some weekends as needed.

Interested applicants should send a resume and cover letter to Alicia Vial at alicia@la-spca.org

Special Events Intern

The Special Events intern is responsible for assisting the NOLA on Tap Event Coordinator and Development Director in planning and coordinating activities of designated projects to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters. The internship program is designed to introduce students to all aspects of event production and management. Our interns gain a valuable understanding of many different aspects within an event and how they all interact with one another to produce the special event.

Responsibilities

Intern responsibilities and functions will include but are not limited to:

  • Event and logistical planning
  • Permit application procurement
  • Client communication
  • Vendor processing
  • Event supply management
  • Sponsorship fulfillment
  • Database management
  • Event marketing and social media (IG & FB primarily)
  • Venue and site development
  • Event operations & onsite work

Requirements

  • Candidates must be self-starters, detail-oriented, have strong written and oral communication skills, organizational and interpersonal abilities, project and time management skills.
  • Demonstrates a high level of computer literacy on Microsoft Word and Excel and in using the Internet as a form of research and e-mail as a form of communication.
  • MUST be able to secure transportation at any time of day or night in and around the New Orleans area.
  • Must be able to work occasional night and weekend. NOLA on Tap takes place Saturday, September 22nd.  The internship may end prior to the event but the intern may be allowed to continue working on the event after internship is completed.
  • Maintain confidentiality regarding all LA/SPCA information.
  • Should not be allergic to animals; must be able to work around all animals

Schedule

  • The majority of internship duties do not need to take place at the Louisiana SPCA campus. However, a cubicle and laptop can be provided for intern when necessary.
  • A minimum of five to ten hours a week will be required.

Interested applicants should send a resume and cover letter to Dean Howard at dean@la-spca.org

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