three men smiling with newly adopted golden brown puppy

Who we are

Established in 1888, the mission of the Louisiana SPCA is to promote, protect and advance the well-being of Louisiana's companion animals. 

Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact info@la-spca.org

Job Opportunities

Humane Law & Rescue Overnight Dispatcher (Weekend Shift)

Humane Law & Rescue Officer

Animal Care Attendant

Adoptions Counselor

Humane Law Representative

Development Administrative Associate

Humane Law & Rescue Overnight Dispatcher (Weekend Shift)

Overview of the Job:

As a nonprofit organization we are dedicated to the elimination of animal suffering, and have been committed to serving the needs of the people and animals in New Orleans and across the region for more than 130 years.  This role is responsible for responding to calls for animal protection and control and assigning those requests to the Humane Law & Rescue (HLR) Officers. The role is also responsible for promoting the LA/SPCA's programs, services and mission, and educating the public on how to be responsible and humane pet owners.

Success Criteria & Essential Skills:

  • Personal integrity is essential for this role as the job incumbent will model the organization's values and mission when assisting the public with the interpretation and understanding of animal ordinances, procedures, & responsible animal ownership;
  • Outstanding customer service skills are required as this role maintains a professional and friendly demeanor at all times; Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances;
  • Excellent written and report writing skills will be called upon as the role maintains accurate logs, reports, and statistics of daily activities;
  • Strong organizational and prioritization skills are essential as the dispatcher will assign and dispatch calls to Humane Law & Rescue Officers and will monitor status and safety while in the field; Represents the LA/SPCA and in a professional and courteous manner at all times;
  • This role champions team success and works closely with humane law enforcement and other staff members and volunteers;
  • Drive company vehicle as needed;
  • Excellent presentation skills for representing LA/SPCA and New Orleans Humane Law & Rescue as well as educating the public on humane pet ownership and other programs offered by the LA/SPCA including adoptions, low cost spay/neuter, and special events;
  • Maintain confidentiality regarding all cases;
  • Position is considered "Essential" in emergencies and/or disaster situations;
  • Become certified in euthanasia and perform euthanasia upon request;
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

 Education:

  •          Must have a high school diploma or G.E.D.

 Minimum Qualifications, skills, knowledge and Experience:

  •          Must be able to pass a criminal background check and pre-employment substance screening
  •          Strong computer skills including data entry skills as well as math skills
  •          Ability to work weekends, nights, and holidays
  •          During weather emergencies must be able to work a 24 hr. on call status.  
  •          Should not be allergic to animals or nut products; must be able to work around all animals
  •          Must be able to work with industrial strength cleaners and disinfectants.
  •          Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping, and crawling

Working Conditions:

  •          Potentially subject to animal bites and scratches
  •          Works in areas with a high noise levels.
  •          May at times encounter individuals who may be defensive, or argumentative
  •          Subject to working with aggressive animals

Click here to apply! Image features blue button with "Apply Here" written in green text.

Humane Law & Rescue Officer

Overview of the Job:

As a nonprofit organization we are dedicated to the elimination of animal suffering, and have been committed to serving the needs of the people and animals in New Orleans and across the region for more than 130 years.  This key role is responsible for investigating complaints of neglect/cruelty to animals. The role enforces Orleans Parish municipal ordinances by issuing citations and providing courtroom evidence and testimony. The HLR officer also humanely captures stray and sick/injured companion animals. All HLR Officers are advocates for promoting the LA/SPCA's programs, services and mission and educating the public on how to be responsible and humane pet owners.


Success Criteria & Essential Skills:

  • Personal integrity is essential for this role as the job incumbent will model the organization's values and mission during the investigation of cruelty complaints and humane law call outs and investigations of complaints of cruelty and/or neglect of animals;
  • Excellent written and report writing skills to initiate and maintain accurate animal intake and inventory, investigation reports, case files (reports, pictures, sketches etc.), citations and courtroom testimony;
  • Self-confident, the incumbent will demonstrates patience and composure in difficult and sometimes stressful situations such as conducting dangerous dogs follow-up calls, animal inspections,  and the issue of citations;
  • Excellent customer service skills this role maintains a professional and friendly demeanor at all times;
  • Outstanding clarity of communication required to promote the mission of the LA/SPCA and regularly represents the organization relating to humane law issues; present evidence during court trials related to cruelty and courtroom testimony;  This position also performs dispatch duties, answering telephones and keeping in contact with other officers; 
  • This role champions team success and works closely with law enforcement and city agencies;
  • Excellent presentation skills for representing LA/SPCA and New Orleans Humane Law & Rescue as well as educating the public on humane pet ownership;
  • Remain current on local and state laws and enforce and issue citations for violation of local animal ordinances;
  • Set and retrieve humane animal traps for situations requiring such equipment.
  • This position is considered "Essential" in emergencies and/or weather related situations.

Education:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications, skills, knowledge and Experience:

  • Must be able to pass a criminal background check and pre-employment substance screening.
  • Must have a valid driver's license, a clean driving record, and be over 25 years old.
  • Excellent organizational skills.
  • Proficient in data entry and  Microsoft Office
  • Ability to exercise caution in situations.
  • Ability to work weekends and holidays and maintains a 24 hr. on call status

Physical Requirements:

  • Should not be allergic to animals or nut products; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping, and crawling

Working Conditions:

  • Potentially subject to animal bites and scratches.
  • Works in an area with a high noise levels
  • Works in extreme weather conditions
  • May at times encounter individuals who may be defensive, or argumentative
  • Subject to working with aggressive animals
  • Works in, near, and under dilapidated homes and property (including overgrown lots and wooded areas)
  • Frequently crawls under structures

Click here to apply! Image features blue button with "Apply Here" written in green text.

Animal Care Attendant

Overview of the Job:

This critical role is responsible for providing excellent quality of life and humane care for all animals in the shelter. Duties include, but are not limited to, cleaning, feeding, and monitoring the animal's health and behavior. The role may at times assist with adoptions as well as helping customers with any lost and found animals. This role is an ambassador for promoting and supporting the LA/SPCA's programs and mission, including educating customers on responsible pet ownership.

Success Criteria & Essential Skills:

  • Caring and compassionate about animals, this role will provide all the care and attention for our shelter animals.  This includes administering vaccinations and performing heartworm testing as and when required;
  • A calming and nurturing nature is essential as the animal care attendant will humanely handle severely injured, sick and abused/neglected animals. This may involve working with animals that are aggressive, fearful or excitable. There are occasions where the role also will work with wildlife and livestock;
  • Professionalism is required at all times, as the role will assist with euthanasia and will perform euthanasia once certified. This includes handling deceased animals and preparing for their cremation;
  • Responsible for the general cleaning and upkeep of interior and exterior shelter rooms and animal areas, this role involves a lot of physical and strenuous activity and endurance;
  • Excellent customer service skills are required as the role interacts with customers, employees and volunteers on a daily basis. This role will promote responsible pet care including LA/SPCA programs such as spaying and neutering; 
  • Easy going and strives to work as a team to accomplish daily goals and on-going projects;
  • This role is regarded as "Essential" in extreme weather and emergency conditions. This means that the position will report for duty in such circumstances and work extra hours as required;
  • Respectful of privacy, confidentiality of animal records will be maintained at all times;

Education:

  • Must have a high school diploma or G.E.D;

 Minimum skills, knowledge and experience:

  • Must be able to pass a criminal background check and pre-employment substance screening.
  • Team-focused and willing to work and learn different parts of the organization.
  • Must demonstrate excellent communication skills including verbal and listening.
  • Customer service and working with the public is preferred.
  • Ability to report to work as early as 6:00am and end as late as 6:00pm.
  • Will work weekends and holidays.
  • A driver's license is preferred;

  Physical Requirements:

  • Must be able to work with industrial strength cleaners and disinfectants.
  • Should not be allergic to animals or nut products; must be able to work around all animals
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 

   Working Conditions:

  • Potentially subject to animal bites and scratches. 
  • Works in an area with a high noise levels.
  • Works both indoors and outdoors.

Click here to apply! Image features blue button with "Apply Here" written in green text.

Adoptions Counselor

Overview of Job:

This role is responsible for promoting, and matching animals who are available through our placement and adoption programs to prospective families and individuals.  The role assesses the adoptable animal and the potential forever family to ensure that the animal and the family is a successful match.  In addition, the role will promote and educate on the programs and services available.  This role also manages and participates in offsite adoption events, and other promotional events.

Success Criteria & Essential Skills:

  • Excellent interpersonal, and collaborative skills as the job incumbent will educate and counsel potential adopters on how to train, crate, and manage animal behaviors; this includes demonstrating how to handle adoption animals for potential adopters (indoors and outdoors);
  • Provides exceptional customer service to clients and counsels them on the appropriate animal for their household; this will include discussing certain medical conditions e.g. heartworms, dental disease;
  • Ability to multi task in a fast paced environment the job incumbent must have excellent computer skills including Microsoft Office (word, excel) for processing all adoptions in computer database;
  • Experienced in customer service and mediating conflicts and grievances, as occasional constructive discussions take place with clients regarding adoptable animals and suitability;
  • Ability to remain calm handling excitable animals or managing a conflict situation; able to react swiftly and follow safety protocols to ensure the safety of clients, staff, volunteers and adoptable animals;
  • Familiar and comfortable with required animal handling standards and asserting that animals are handled humanely by clients, employees, and volunteers;
  • Strives towards excellent team work as this position works closely with other staff and volunteers, including youth volunteers;
  • Required to keep adoption area clean and ensure that animals are as comfortable as possible;
  • Knowledgeable about additional LA/SPCA programs pertaining to adoptions such as second chance and breed request programs;
  • Detail oriented with excellent math skills as the role is responsible for handling cash and balancing funds at the end of each work day;
  • Position is considered "Essential" in emergencies and/or weather situations;
  • Work courteously and cooperatively with other staff members and volunteers and assist with coordination and execution of off-site adoption events; this role is also cross trained in various departments with special attention to intakes and Client Care;
  • Treat all animals humanely and properly at all times, regardless of the situation or circumstance.
  • Maintain confidentiality regarding all cases;

Education:

  • High school diploma or G.E.D. required.
  • Bachelor's degree or some college preferred. 

Minimum Qualifications, Experience, Skills/Knowledge:

  • One year's minimum experience in customer service role.
  • Cash handling experience.
  • Must be able to pass a criminal background check, and substance screening.
  • Must have (or be able to obtain) a valid State of Louisiana driver's license.
  • Flexibility available to work weekends and extended hours.

 Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.
  • Must be able to work around all animals and have no allergies to animals or nut products; 
  • Must be able to work with industrial strength cleaners and disinfectants. 

Working Environment (or Working Conditions):

  • Works in an area with a high noise level.
  • Potentially subject to animal bites and scratches.

Click here to apply! Image features blue button with "Apply Here" written in green text.

Humane Law Representative

This role is responsible for ensuring that all clients are treated professionally and efficiently when contacting the organization in person or by telephone. This diverse role includes educating the public regarding humane pet ownership, humane law and regulations, and the overall services of the LA SPCA. The role manages the intake of all stray and owner surrendered animals into our care and oversees the lost and found animal process to successfully reunite animals with their owners. The Humane Law representative works closely with Humane Law Officers and responds to all calls from the public regarding animal protection and control, and is responsible for assigning response actions and call data to the Officers on-duty, as well as maintaining contact with the Officers in the field. 

Essential Skills & Functions:   

  • Exceptional customer service skills are required to handle different interactions with clients, including counseling on services, programs, fees, and available resources; Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances;
  • Great communication and empathy skills are required when guiding owners on reaching the most fitting decision concerning their animal, whether it be redemption, request for euthanasia, or relinquishment;
  • Organized and methodical, the job incumbent will be knowledgeable and aware of all basic humane law enforcement procedures including the redemption process, responsible animal ownership, issuing of intact permits, animal rescue, public safety and the enforcement of animal ordinances;
  • Provide available resources to pet owners who are looking for their pet. Complete daily lost and found room checks and maintain consistent contact with shelter animals for easy identification when trying to match a lost animal with their potential owner; Contact pet owners about owned, lost, and found animals and with information and updates regarding their animal;
  • Ensure that all paperwork is organized, up to date, and located in the correct area;
  • Accuracy and attention to detail required when entering information into the computer system for e.g. documenting animal behavior or noticeable medical conditions during intake process; Maintaining accurate logs, reports, and statistics of daily activity which will include input to the data base and update call information;
  • Works with a sense of priority when assigning and dispatching calls to Humane Law Enforcement Officers (HLEO). Monitors HLEO safety while in the field; Assigns follow-up calls to HLEOs;
  • Handles all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstances;
  • Attends all training and animal handling classes scheduled;
  • Maintains the shelter food pantry;
  • Values working as a team and in a collaborative work style as the role assists other staff members and volunteers; Will reach out to vet clinics, other animal organizations, and microchip companies on a daily basis;
  • Responsible for the general appearance and upkeep of the interior and exterior lobby and public areas;
  • Maintains confidentiality regarding all cases and LA/SPCA information; 

Education, Skills & Experience:

  • High school diploma or G.E.D. required.
  • Bachelor's degree or some college preferred 

Minimum Qualifications (or skills and knowledge):

  • Ability to multi task is required.
  • Must be able to pass a criminal background check, pre-employment physical and substance screening
  • Skilled in Microsoft Office (Word, Excel).
  • Expected to work extended hours as needed.
  • Ability to work weekends and holidays and maintain a 24 hr. on call status. 

Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping. 
  • Must be capable to work around all animals, and have no animal allergies.
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Should not be allergic to nuts. 

Working Environment (or Working Conditions): 

  • Works in an area with a high noise level. 
  • Potentially subject to animal bites and scratches.

Click here to apply! Image features blue button with "Apply Here" written in green text.

Development Administrative Associate

Overview of the Job:

Pivotal to the Development team, the Development Administrative Associate manages the detailed donor data entry, correspondence, and telephone and written communications. This position is responsible for managing and maintaining the donor database (Blackbaud Raisers Edge). The role also maintains strong, positive relationships with all donors and supports other fundraising activities as needed. 

Success Criteria & Essential Skills:

  • Detail oriented, self-motivated and able to work under pressure, this role's primary duties are entering and meticulously maintaining donor information in the database;
  • Excellent organizational skills are necessary to plan, prepare and execute correspondence and gift acknowledgments, as well as pledge and stewardship correspondence;
  • Excellent analytical skills for tracking and recording constituent contact details;
  • Generate system reports, and mailing lists;
  • Maintains filing and retrieval systems;
  • Provides administrative support for special events and other fundraising activities;
  • As the first point of contact for many donors, this position maintains a professional and friendly demeanor and provides excellent customer service;
  • Treats all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.
  • Treats all LA/SPCA team members and volunteers courteously;
  • Maintains confidentiality regarding all cases and LA/SPCA information;
  • Performs all other duties as necessary and required;

Education and/or Experience:

  • One year's experience in data entry, secretarial/clerical or administrative work.  
  • Highly Proficient in Microsoft Office suite.
  • Experience in donor databases and prospect tracking systems preferable.

Minimum Qualifications - Skills and Knowledge:

  • Must be able to pass a criminal background check and substance screening.
  • Excellent written and oral communication skills.
  • Must have flexible schedule and be available as needed (this may include weekends).
  • Demonstrate strong problem solving abilities.

Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.
  • Should not be allergic to animals; must be able to work around all animals

Working Environment (or Working Conditions):

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level.

Click here to apply! Image features blue button with "Apply Here" written in green text.

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