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Who we are

Since 1888, the Louisiana SPCA has been promoting, protecting and advancing the well-being of Louisiana's companion animals.

Employment Opportunities

The Louisiana SPCA is an equal opportunity employer and has a rich benefits program including medical benefits and 401K. To report any issues with the online application process, or for special assistance, please contact greg@la-spca.org.

 

Community Clinic Administrative Associate

Summary of Job

Responsibilities include scheduling appointments, fielding a large volume of calls, setting up new clients and patients, preparation and maintenance of medical records, intake of patients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.  Actively promote spay and neuter, educate the public on responsible pet ownership and promote and support the Louisiana SPCA’S programs and mission.
Essential Functions

  • Answer a large volume of incoming calls requesting appointments, inform clients of services, fees, and any pre-appointment protocols
  • Log all voicemails and respond to messages within one business day
  • Respond to online appointments requests and questions received via the clinic e-mail
  • Greet and check-in/check-out all clients and patients
  • Explain and offer veterinary retail products to clients
  • Create and submit daily deposits for all revenue
  • Document discounts and special grant expenditures
  • Generate daily financial reconciliation reports
  • Monitor daily scheduling mix to ensure appropriate number of clients for the appropriate services
  • Make reminder and follow up calls to clientsKeep administrative manager informed of progress and challenges in scheduling, cancelations, and no shows
  • Cross train other staff in daily duties
  • Treat all animals and clients humanely, professionally, properly, and with compassion at all times, regardless of the situation or circumstance
  • Must maintain a professional and friendly demeanor and provide good customer serviceWork courteously and cooperatively with other staff members and volunteers
  • Report to work in extreme weather conditions such as but not limited to hurricanes, flooding and ice/snowPerform other duties as needed and assigned

Education and/or Experience

  • High school diploma or GED
  • Should have 2+ years professional experience in a veterinary clinic, shelter, or heavily focused customer service setting

Minimum Qualifications

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Must be able to work weekends and/or holidays 
  • Excellent customer service skills a MUST
  • Attention to detail
  • Ability to thrive in a fast-paced work environment with a diverse group of employees and clients
  • Ability to report to work as early as 6 a.m. and end as late as 7 p.m.
  • Excellent communication skills, interpersonal skills, and computer skills
  • Mental and physical flexibility is a must

Physical Requirements

  • Should not be allergic to animals; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants

Working Environment

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level

To apply: Complete online application.

Facilities Maintenance Associate

Summary of Job:

This position ensures that the shelter and grounds are maintained in good physical condition and appearance. Ensures that needed supplies are available and housed in a manner that is organized and safe. Ensures that all equipment and machinery used to maintain the facility is in good working condition.

Essential Duties:

  • Works with Director of Operations to develop an inventory control system
  • Manages general organization of shelter inventory and ensures that each department has adequate amount of supplies on hand
  • Brings to the attention of the Director of Operations all needed supplies to order and find best prices
  • Maintains all equipment and machinery in good working condition and reports any problems to the Director of Operations
  • Ensures that all shelter equipment is kept in working order and brings to the attention of the Director of Operations any equipment that needs replacing
  • Keeps the fence gates in proper working order
  • Responsible for all deliveries, ensure they are accurate, signed for and properly placed
  • Janitorial services for building clean bathrooms, dump trash, change hand sanitizer dispensers and soap dispensers, etc.
  • Cleaning and upkeep of the grounds of property including lawn and parking lot area of all trash and debris
  • Responsible for the daily cleaning of the shelter floors so they are neat and clean (i.e. all hallways, including front lobby areas)
  • Transportation and pick up materials as needed
  • Monitor weather and take appropriate action to provide for animal comfort and security of facility in extremes of weather
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
  • Maintain a professional and friendly demeanor and provides good customer service
  • Works courteously and cooperatively with other staff members and volunteers
  • Maintain confidentiality regarding all cases and Louisiana SPCA information
  • Other duties as requested by Director of Operations

Education and/or Experience:

  • Must possess a high school diploma or GED; some college preferred
  • Requires at least two years of facility maintenance/janitorial experience

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Most possess a valid driver's license, and a clean driving record
  • Candidates must also demonstrate the following traits:
    • Forklift driving capability
  • Team-focused attitude
  • Good written and oral communication skills
  • Good organizational skills
  • Flexibility in schedule and be available as needed
  • Problem-solving skills
  • Ability to maintain confidentiality

Physical Requirements:

  • This position is physically demanding and requires a significant amount of bending, reaching and kneeling
  • Must be able to lift a minimum of 50 pounds
  • Must be able to drive a large capacity vehicle, forklift, and other machinery
  • Should not be allergic to animals; must be able to work around all animals
  • Must be able to work with industrial strength cleaners and disinfectants
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping

Working Environment:

  • Potentially subject to animal bites and scratches
  • Works in an area with a high noise level

To apply: Complete online application.

Shelter Clinic Veterinary Technician

Provide for the humane care and excellent quality of life for all animals in the shelter. The Veterinary Technician will assist the veterinarian(s) as needed both in surgery and with shelter medicine responsibilities, as well as ensuring that the clinic facility and equipment is clean and in good working order. Additionally, they will monitor the health of animals in the shelter, provide care and treatment to sick and injured animals, and prepare animals for veterinary care and spay/neuter surgery. Promote and support the Louisiana SPCA’s programs and mission.

Duties include:

  • Perform or assist in routine examinations, vaccinations, wound treatment, medication administration, x-rays, laboratory tests, and nail clipping, ear cleaning etc
  • Spay/neuter surgery
  • Daily, thorough cleaning of clinic including cages, floors, dishes, bedding, etc
  • Monitor the health of the animals on an ongoing basis and rapidly identifying any health problems or conditions and immediately reporting it to the veterinarian
  • Admitting and releasing animals in a responsive, courteous and tactful manner and to inform the volunteers, staff, and the public of any pertinent medical information about the animal's care
  • Providing a healthy, safe, clean and pleasant environment and facilities for the animals and the public
  • Position is considered “Essential” in emergencies and/or disaster situations
  • Become certified in euthanasia and perform euthanasia upon request
  • Perform all other duties as necessary and required
  • Expected to work extended hours as needed

Education and/or Experience:

  • RVT not required, but MUST have at least 1 year of veterinary medical experience
  • Must have high school diploma or GED
  • Some college preferred

Physical Requirements:

  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping
  • Must be able to work with industrial strength cleaners and disinfectants
  • Should not be allergic to animals; must be able to work around all animals

To apply: Complete online application.

Community Clinic Veterinary Technician 

Looking for compassionate and experienced veterinary surgical technician. The Louisiana SPCA Community Clinic is dedicated to providing preventative health services and accessible spay/neuter surgeries in an effort to reduce pet overpopulation and increase the quality of life of animals in our community. Full and Part time positions are currently available; candidates must be available to work within the hours of 7 a.m. and 6 p.m., Monday – Friday.

  • Must be dedicated to animal welfare and committed to the Louisiana SPCA's mission to eliminate animal suffering.
  • Candidates must be reliable, work well as part of a team,  have a proactive attitude and  provide excellent customer service.
  • Must be able to lift a minimum of 50 pounds.

Desired Qualifications:

  • Minimum of one year experience with companion animal surgery is required.
  • College preferred, High School diploma or G.E.D. is required.

To apply: Complete online application.

Client Care Counselor

The Louisiana SPCA is currently seeking to fill the position of Client Care Counselor. The position schedule is five work days (40 hour week) and applicants must be available to work weekends. Client Care duties include stray and owner relinquishes, owner request euthanasia, lost and found, owner redemptions, court case payments, retail services, and much more.

Main Duties:

  • Assisting with proper identification and the transferring of animals brought in by the public
  • Entering animal information into our computer data base and documenting all communications regarding certain animals in our care
  • Informing citizens, in a positive way, about the policies and procedures in place at Louisiana SPCA
  • Counseling and assisting clients with lost pets
  • Counseling owners that would like to relinquish their pet and ensuring that they have exhausted all other options
  • Counseling clients about TNR services and fees
  • Communicate with Humane Law Officers in regards to clients who have animals at our facility
  • Assisting adoption counselors when help is needed
  • Knowledge of all retail products, including heartworm prevention and flea control
  • Contacting possible owners, vet clinics, and microchip companies by phone and email
  • Basic animal handling skills, including both cats and dogs
  • A true compassion for people, as well as animals, and a willingness to educate clients in a positive, respectful manner
  • Perform all other duties as necessary and required
  • Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals

To apply: Complete online application.

Humane Law Enforcement Dispatcher

The Louisiana SPCA is currently seeking a dedicated person responsible for responding to citizens' calls for Humane Law Enforcement assistance and assigning requests to Officers on-duty. Additionally the position requires one to educate the public to be humane pet owners, and promote and support the Louisiana SPCA's programs and mission.

Duties and Requirements include:

 

Essential Function:

  • Assists citizens with interpretation and understanding of animal ordinances , department procedure, & responsible animal ownership 
  • Drive company vehicle as needed.
  • Responds to telephone calls and emails regarding animal rescue, public safety and the enforcement of animal ordinances 
  • Maintains accurate logs, reports, and statistics of daily activity which will include input and updating call information.
  • Assigns and dispatches calls to Humane Law Enforcement Officers (HLEO) and monitors HLEO safety while in the field 
  • Monitors and assigns follow-up calls to HLEO 
  • Represents the LA/SPCA and in a professional and courteous manner at all times 
  • Works courteously and cooperatively with other staff members and volunteers.
  • Maintain confidentiality regarding all cases and LA/SPCA information.Communication 
  • Keeps HLE Dispatch Supervisor informed of progress and potential conflicts. 
  • Maintain a professional and friendly demeanor and provides good customer service.

Essential Organization Functions:

  • Educates public on humane pet care.
  • Promote programs offered to the public by the LA/SPCA including adoptions, low cost spay/neuter, and special events.
  • Maintain confidentiality regarding all cases.
  • Position is considered "Essential" in emergencies and/or disaster situations.
  • Become certified in euthanasia and perform euthanasia upon request.
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

Education and/or Experience:

  • Must have a high school diploma or G.E.D.

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude.
  • Excellent written and oral communication skills including clear telephone speaking voice and ability to relate information to the public and officers in a concise, clear manner.
  • Excellent organizational skills. 
  • Strong computer skills including basic clerical and data entry skills as well as math skills
  • Ability to work weekends, nights, and holidays 
  • During hurricanes maintain a 24 hr. on call status. 
  • Mental and physical flexibility is a must.

Physical Requirements:

  • Should not be allergic to animals; must be able to work around all animals.
  • Must be able to work with industrial strength cleaners and disinfectants.
  • Must be able to lift at least 50 pounds; push and pull heavy objects; bend, twist, reach; perform strenuous physical activities including frequent walking and running, standing, bending and stooping.

To apply: Complete online applicaion.

Humane Law Officer

The Louisiana SPCA is seeking a Humane Law Enforcement Officer. The Humane Law Enforcement Officer performs investigations into complaints of neglect/cruelty to animals and enforces Orleans Parish municipal ordinances by issuing citations and giving courtroom testimony. The Humane Law Enforcement Officer humanely captures stray and sick/injured domestic animals, livestock, and wildlife; educates the public to be humane pet owners, and promotes and supports the Louisiana SPCA's programs and mission.

Duties Include:

  • Investigate complaints of cruelty and/or neglect of animals
  • Remain current on local and state laws
  • Enforce and issue citations for violation of local animal ordinances, and testify in municipal, civil, and criminal court systems
  • Work with other law enforcement agencies and government departments
  • Heavy lifting and the use of animal capture equipment
  • Prepare written inventory records on each animal entering the shelter
  • Prepare accurate and neat reports of all daily activity including, but not limited to daily route reports, field reports, animal violation reports, facility inspections and bite case reports
  • Set and retrieve humane animal traps for situations requiring such equipment
  • Rescue animals in distress
  • Perform duties in all types of weather conditions and environments
  • Perform dispatch duties

Education and Experience:

  • Must possess high school diploma or GED
  • Minimum of 1 year professional animal handling experience
  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Must have a clean driving record and valid driver's license
  • Must be 23 years of age or older

To apply: Complete online application.

Animal Care Attendant

Summary of job:

Provide for the humane care and excellent quality of life for all animals in the shelter. Duties include, but not limited to, cleaning, feeding, watering, and monitoring the animal's health and behavior. Assist with adoptions and lost and found. Educate the public on responsible pet ownership and promote and support the Louisiana SPCA's programs and mission.

Essential Functions:

  • Humane care of shelter animals including cleaning, feeding, watering, and monitoring health and behavior
  • Administer vaccinations and perform heartworm testing
  • Assist with euthanasia and perform euthanasia once certified
  • Humanely handle deceased animals and loading crematorium
  • Humanely handle severely injured sick and abused/neglected animal
  • Humanely handle aggressive animals, wildlife and livestock
  • General cleaning and upkeep of interior and exterior shelter spaces
  • Educating the public on responsible pet care and promote spaying and neutering. Maintain a professional attitude at all times
  • Report to work in extreme weather conditions such as but not limited to hurricanes, flooding and ice/snow
  • Position is considered "Essential" in emergencies and/or disaster situations
  • Become certified in euthanasia and perform euthanasia upon request
  • Maintain confidentiality regarding all cases
  • Perform all other duties as necessary and required
  • Treat all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals
  • Maintain a professional and friendly demeanor and provides good customer service
  • Works courteously and cooperatively with other staff members and volunteers
  • Maintain confidentiality regarding all cases and Louisiana SPCA information
  • Other duties as requested by Supervisor

Education and/or Experience:

  • Must possess a high school diploma or GED

Minimum Qualifications:

  • Must be able to pass a criminal background check and pre-employment physical and substance screening
  • Team-focused attitude
  • Excellent communication skills
  • Ability to report to work as early as 6 a.m. and stay as late as 6 p.m., weekends and holidays
  • Mental and physical flexibility is a must

To apply: Complete online application.

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